bg773 Privacy Policy

1 Information You Provide Directly

When you register on bg773, create an account, or use our services, we may collect the following information:

• Full name and date of birth (for identity verification)
• Email address and mobile number
• National ID card or passport details (for KYC verification)
• Financial transaction details — bKash, Nagad, Rocket, or bank account information
• Login credentials such as username and password (stored in encrypted form)
• Messages or complaint details sent to the support team

2 Automatically Collected Information

When you browse our platform, certain technical information is recorded automatically:

• IP address and device type
• Browser name and version
• Access time and date
• The page you came from (referrer URL)
• Session activity and click patterns
• Location data (country and city level only)

3 Purpose of Data Use

bg773 uses your information only for the following legitimate purposes:

• Account Management: Completing registration, managing the login process, and ensuring account security.
• Financial Transactions: Processing deposits, withdrawals, and bonus payments.
• Identity Verification (KYC): Meeting lawful regulatory requirements to prevent fraud and money laundering.
• Customer Service: Resolving your questions and issues, and providing 24/7 support.
• Service Improvement: Enhancing the platform experience, gameplay, and features.
• Security: Detecting suspicious activity and keeping accounts secure.
• Legal Obligations: Complying with applicable laws and regulations.

4 Marketing Communications

With your consent, we may notify you by email or SMS about new offers, promotional bonuses, tournaments, or updates from bg773. You can opt out of these communications at any time — each message will include an "Unsubscribe" option, or you can contact our support team.

5 Who we share information with

bg773 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Information required to complete transactions via bKash, Nagad, Rocket, or bank transfer.
• Technology Service Providers: Trusted partners for server hosting, data analytics, and cybersecurity services — who operate under strict confidentiality agreements.
• Legal Authorities: When required for compliance with court orders, government investigations, or legal proceedings.
• Fraud Prevention: With anti-money laundering (AML) and fraud detection services.
• Business Transfers: In the event of a merger or acquisition, the new ownership will also be bound by this Privacy Policy.

Beyond the above, no information will be shared without your explicit written consent.

6 Technical Security Measures

bg773 uses industry-standard security technology to protect your information:

• SSL/TLS Encryption: All data transferred between your browser and our servers is protected by SSL encryption.
• Password Hashing: Your password is never stored in plain text — industry-standard hashing algorithms are used.
• Two-Factor Authentication (2FA): An additional security layer for account access.
• Firewall and Cyber Protection: Continuous monitoring to prevent cyberattacks.
• Data Backup: Regular backup systems to ensure your information is never lost.
• Access Control: Only authorized staff can access information on a need-to-know basis.

7 Response to a Data Breach

If an unexpected data breach occurs, bg773 will promptly notify affected users and take all necessary steps to resolve the issue. We will also notify the appropriate authorities as required by law. Our cybersecurity team monitors the platform around the clock.

8 What cookies are and why they are used

Cookies are small data files stored in your browser. bg773 uses cookies for the following purposes:

• Essential Cookies: Maintaining login sessions and ensuring the core functionality of the site — without these, the site will not work properly.
• Functional Cookies: Remembering your preferences, such as language settings and layout choices.
• Analytics Cookies: Reviewing site usage statistics, which helps us improve our service.
• Security Cookies: Detecting fraudulent activity and automated bots.

You can control cookies by changing your browser settings. However, disabling certain essential cookies may limit some functionality of the site.

9 How long information is retained

bg773 retains your personal information only for as long as necessary:

• Active account data: for as long as the account remains active.
• Inactive or closed account data: for the period required by legal obligations (generally 5–7 years).
• Financial transaction records: for the period required under financial regulations.
• Support communication records: up to two years after the issue is resolved.

Once the required period has passed, data is securely deleted or anonymized.

10 Your Privacy Rights

As a bg773 user, you have the following rights:

• Right of Access: The right to request information about what data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances.
• Right to Restrict Processing: The right to request that data use be limited in certain circumstances.
• Right to Opt Out of Marketing: The right to request that promotional communications be stopped at any time.
• Right to Data Portability: The right to request your information in a structured format.

To exercise these rights, please contact our support team. We will respond within 30 business days.

11 Third-Party Links and Services

The bg773 platform may include services from game software providers such as PG Soft, Pragmatic Play, JILI, Spribe, and others. These third-party providers have their own privacy policies and may process certain data to operate their services. We are not responsible for their privacy practices, but we work only with trusted and reputable providers.

12 Protection of Minors' Privacy

The bg773 platform is intended only for users aged 21 and above. We do not knowingly collect any personal information from minors. If it comes to our attention that a minor has provided personal information, we will immediately delete that information and suspend the relevant account. If you become aware of a minor registering, please notify our support team.

13 Changes to This Policy

bg773 reserves the right to update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through a notice on the platform. The effective date of the updated policy will be shown at the top of this page. Continued use of the platform after changes are made will be considered your agreement to the new policy. We recommend you review this policy regularly.

14 Legal Basis for Data Processing

bg773 processes your personal information on the following legal bases:

• Contractual Necessity: To fulfill the service agreement with you — such as account management and transaction processing.
• Legal Obligations: To comply with applicable laws, in particular anti-money laundering regulations.
• Legitimate Interests: To improve our services, ensure security, and prevent fraud.
• Your Consent: For marketing communications and optional services — which you may withdraw at any time.